Privacy Policy
At Mantrayen, we are committed to protecting your
privacy and ensuring the security of your personal data. This Privacy Policy outlines how we
collect, use, store, and protect the information you provide when accessing our platform and
using our services.
By using our website and services, you accept and consent to the terms of this Privacy Policy. We recommend reading it carefully before providing any personal data.
1. Information We Collect
We collect personal information in various ways when you use our platform. The information we may collect includes:
2. How We Use the Information
The data collected is used for the following purposes:
3. Legal Basis for Data Processing
The processing of your personal data is based on the following legal grounds:
4. Sharing Information with Third Parties
At Mantrayen, we do not share, sell, or rent your personal information to third parties without your consent, except in the following circumstances:
5. Information Security
At Mantrayen, we implement appropriate security measures to protect users’ personal data. We use encryption technologies and other industry-standard practices to prevent unauthorized access, loss, or alteration of data. However, please note that no data transmission over the Internet is completely secure, and we cannot guarantee absolute security.
6. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device when you visit our site. They may be used to:
7. User Rights Regarding Personal Data
In accordance with India’s Digital Personal Data Protection Act, 2023, you have the following rights regarding your personal data:
8. Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy and to comply with our legal or contractual obligations. Once it is no longer needed, we will delete or anonymise your data in accordance with applicable regulations.
9. International Data Transfers
In some cases, we may transfer your personal data to service providers located outside of India. In such cases, we will take necessary measures to ensure that your data is protected in accordance with applicable laws.
10. Links to External Sites
Our website may contain links to third-party websites. We are not responsible for the privacy policies or practices of those external sites. We recommend that you read the privacy policies of each site you visit.
11. Changes to the Privacy Policy
Mantrayen reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page along with the date of the last update. We recommend reviewing this Privacy Policy periodically to stay informed about any changes.
12. Contact
If you have any questions about our Privacy Policy or wish to exercise your rights regarding your personal data, feel free to contact us at: support@mantrayen.com.
By using our website and services, you accept and consent to the terms of this Privacy Policy. We recommend reading it carefully before providing any personal data.
1. Information We Collect
We collect personal information in various ways when you use our platform. The information we may collect includes:
- Registration Data: Name, email address, phone number, and any other information you provide when creating an account.
- Payment Data: Information related to your payment transactions, such as credit card details, payment processors, and billing information.
- Browsing Data: Information about how you interact with our website, including your IP address, location, device, browser, and browsing behavior.
- Communication Data: Information you provide when contacting our customer support team, such as inquiries, questions, or feedback.
2. How We Use the Information
The data collected is used for the following purposes:
- Providing Our Services: To create your account, process payments, and deliver the courses you purchase.
- Improving User Experience: To personalize the platform according to your preferences and needs.
- Communications: To send you updates about your purchases, course reminders, information about new courses, promotions, or satisfaction surveys.
- Customer Support: To address your inquiries and resolve any issues related to the platform.
- Legal Compliance: To comply with our legal, regulatory, or contractual obligations.
3. Legal Basis for Data Processing
The processing of your personal data is based on the following legal grounds:
- Consent: You provide explicit consent for us to use your personal data by accepting our Privacy Policy and using our services.
- Performance of a Contract: We use your data to manage the contractual relationship we have with you, such as course purchases.
- Legal Obligation: In some cases, we may process your information to comply with applicable regulations.
4. Sharing Information with Third Parties
At Mantrayen, we do not share, sell, or rent your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share your data with third-party service providers (e.g., payment platforms, hosting services, technical support) to help deliver and improve our services. These providers are required to treat your data confidentially and only for the agreed-upon purposes.
- Legal Compliance: If required by law or court order, we may share your information with relevant authorities.
5. Information Security
At Mantrayen, we implement appropriate security measures to protect users’ personal data. We use encryption technologies and other industry-standard practices to prevent unauthorized access, loss, or alteration of data. However, please note that no data transmission over the Internet is completely secure, and we cannot guarantee absolute security.
6. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device when you visit our site. They may be used to:
- Improve the platform’s functionality
- Analyze how you interact with our site to improve our service
- Remember your preferences and settings
7. User Rights Regarding Personal Data
In accordance with India’s Digital Personal Data Protection Act, 2023, you have the following rights regarding your personal data:
- Right to Access: You may request confirmation of whether we process your personal data and obtain a summary of such data.
- Right to Correction: You have the right to request correction, completion, or updating of any inaccurate or incomplete personal data.
- Right to Erasure: You may request the erasure of your personal data when it is no longer necessary for the purpose it was collected, or if consent has been withdrawn, subject to applicable conditions.
- Right to Grievance Redressal: You have the right to raise grievances related to the processing of your personal data, and we are obligated to respond within a reasonable timeframe.
8. Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy and to comply with our legal or contractual obligations. Once it is no longer needed, we will delete or anonymise your data in accordance with applicable regulations.
9. International Data Transfers
In some cases, we may transfer your personal data to service providers located outside of India. In such cases, we will take necessary measures to ensure that your data is protected in accordance with applicable laws.
10. Links to External Sites
Our website may contain links to third-party websites. We are not responsible for the privacy policies or practices of those external sites. We recommend that you read the privacy policies of each site you visit.
11. Changes to the Privacy Policy
Mantrayen reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page along with the date of the last update. We recommend reviewing this Privacy Policy periodically to stay informed about any changes.
12. Contact
If you have any questions about our Privacy Policy or wish to exercise your rights regarding your personal data, feel free to contact us at: support@mantrayen.com.